Category 1 Complaint
Shall be a complaint by any member of the public in terms of section 17L(4)(a) of SAPS Act, who can provide evidence of a serious and unlawful infringement of his or her rights caused by an investigation of the Directorate (HAWKS).
Category 2 Complaint
Shall be a complaint by a member of the HAWKS in terms of Section 17L(4)(b) of SAPS Act, who can provide evidence of any improper influence or interference whether of a political or other nature, exerted upon him or her regarding the conducting of an investigation.